2027 PET INSURANCE · Plans unchanged
YOUR 2027 PET INSURANCE
Help care for the pets who are part of your family. Your pet insurance plans are unchanged for 2027.
Momentive employees can enroll at discounted group rates. Choose reimbursement of 50% or 70% for eligible veterinary expenses. Initial enrollment is guaranteed issue and does not require underwriting. Pre-existing conditions are excluded.
Help with veterinary costs for accidents, illnesses, inherited or congenital conditions, cancer, behavioral care, and prescribed therapeutic diets or supplements. The policy also provides benefits for advertising and rewards when a pet is lost, emergency boarding, theft and death, subject to its terms.
Members can contact veterinary professionals around the clock by phone, chat or email, including help recognizing urgent care needs. This service supports your pet’s care and does not replace an examination by your veterinarian.
At no additional program cost, participating in-store Walmart and Sam’s Club pharmacies offer prescription savings and automatic claim submission. Download your pet insurance card from your Nationwide account, bring the prescription or have your vet call it in, then show the card and pay. Eligible expenses are reimbursed under your policy. Discounts can also apply to medicines your insurance does not cover.
Open your Nationwide pet account ↗Nationwide also offers avian and exotic pet coverage, with 50% or 70% reimbursement options for eligible exams, surgery, diagnostic tests, prescriptions and more. Eligible species include amphibians, birds, chameleons, chinchillas, ferrets, geckos, gerbils, guinea pigs, hamsters, iguanas, lizards, mice, rats, rabbits, snakes, tortoises and turtles. Species and state eligibility restrictions apply. Call 877-738-7874 to enroll; this plan is available by phone.
Ask about avian & exotic coverage →Yes. Use any licensed vet worldwide, including specialists and emergency clinics.
Yes; annual re-enrollment is unnecessary. Changes may be requested during renewal, subject to underwriting approval. The renewal window opens 60 days before your 12-month policy expires; check your declarations for the dates.
Nationwide will contact you to update payment information so you can maintain your policy.
Pay the veterinary bill, then request reimbursement through your Nationwide account, email submitmyclaim@petinsurance.com, or mail Nationwide Claims Dept., P.O. Box 2344, Brea, CA 92822-2344. Allow 48 hours for a submitted claim to appear online.
Contact the Higginbotham Employee Response Center for benefits information, enrollment help, eligibility questions, and claims or billing questions.
Monday–Friday, 6:00 a.m.–5:00 p.m. EST
Messages left after 2:00 p.m. ET will be returned the next business day.
Bilingual representatives are available.


The information on this website summarizes the benefits offered by Momentive Software. If there is a difference, the official plan documents govern.